“Now,
more than ever, management is a balancing act – the juggling of
contradictions to try to get the best of attractive but opposing
alternatives. Order is a temporary illusion, strategy a moving target.
Leaders cannot impose authority on a world of constant motion; they can
only hope to steer some of that action toward productive ends.” –
Rosabeth Moss Kanter, Harvard Business School professor, consultant, and
author
Today’s
leading organizations are knowledge creating companies that thrive on
continuous innovation. It’s a big competitive edge. New products and
services can be “knocked off” or copied. But it’s much harder for
competitors to duplicate a management system and corporate culture that
produces a continuous stream of successful product and service
improvements, innovations, adaptations, and extensions.