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Need Free Sales Personality Test Or Sales Aptitude Test Free Total Sales Ability Assessment Better!

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Experienced sales-hiring managers have long known that it takes more than just personality or psychology to close the sale. An old style pre employment test, sales aptitude test or sales personality test may be inadequate in helping you hire Top Sales Executives, good Sales Reps or great Regional Sales Managers. Testing for Total Sales Ability ™ is the best solution, and businesses interested in hiring great sales people or regional sales managers can now receive 10 FREE Sales Assessment Tests from Dan Joy, Inc.

As a busy senior executive or small business owner, how can you tell which of your job applicants can really sell? Use Sales Assessment Testing to find out. Here’s what you need to know about Pre-Employment Tests or Sales Assessment Tests if you are interested in hiring a good Sales Executive, top Sales Representative or the best Regional Sales Manager for inside sales or outside sales, primarily in a Business to Business or B2B sales setting, but for many Business to Consumer or B2C sales scenarios too:

A. Sales Personality Testing is not enough:

Testing for sales personality alone is not enough. Would you select a doctor just because they had a good personality but no skills, ability or experience? Similarly, using a sales personality test to predict sales potential often results in disappointment. Many sales personality tests look at a person’s outwardly style of doing things, but there may be no real link to actual sales performance. A personality based sales assessment test may help determine a personality type, but may not help determine whether someone can actually sell. Testing for Total Sales Ability ™ is the key, and presently there is only one pre-employment sales test which provides that, as explained later in this article. You can also use The JOY Tests ™ of Total Sales Ability ™ from Dan Joy, Inc. to test your current salespeople for promotion, retention or sales training purposes.

B. Sales Aptitude Testing is not enough:

Similarly, pre employment sales assessment testing based on a person’s sales aptitude alone is not sufficient. Many pre employment sales aptitude tests look at a person’s psyche or internal motivations for doing things, but there may be no absolute link to actual sales performance. One may have the right sales aptitude or Sales Psychology but if the actual Sales Ability is missing, they probably won’t make much headway in selling. Moreover, a pre-employment sales aptitude test may not take actual selling techniques (learnt by real world sales experience) into account. The JOY Tests ™ of Total Sales Ability ™ from Dan Joy, Inc., can help where many others cannot.

C. Sales Skills Testing is not enough:

The mental component of selling is critically important. So, Sales Skills Assessment alone is not enough. Having the sales skills but no drive or motivation wouldn’t suffice. One must test for more than just a job applicant’s selling skills. Moreover, business methods and sales tools are constantly evolving. The sales approach which used to work a few years ago may not work today. You need a well-rounded pre-employment test of sales ability which keeps up with the changes in the ways that contemporary business is conducted. In other words, you need a pre-employment sales test which is thorough, up to date and well rounded, like The JOY Sales Tests ™.

D. Lack of Sales Call Reluctance is not enough:

Just Sales Call Reluctance testing by itself is not enough. There are people who can call relentlessly but never close. Closing the sale requires proper sales techniques and sales abilities too, not just a lack of sales call reluctance. Total Sales Ability ™ testing like that offered by Dan Joy, Inc., can be a huge asset for you when trying to hire a great Salesperson — Salesman or Saleswoman, or a good Regional Sales Manager, Sales Rep or Sales Agent.

E. Our Recommendation — Assessment of Total Sales Ability ™ is the Best:

The JOY Tests ™ of Total Sales Ability ™ from Dan Joy, Inc., can help reduce subjectivity and guesswork, and help employers make more objective hiring, promotion or retention decisions. They go above and beyond the old style Pre Employment Sales Personality Tests and Pre Employment Sales Aptitude Tests, by testing for Total Sales Ability ™ instead. Employers can start with 10 FREE Sales Assessment Test units (Screening Tests) by following the link in the “About the Author” box below or visiting the website of Dan Joy Inc. directly through a search engine.

A hiring mistake can be costly. The JOY Tests ™ of Total Sales Ability ™ can help employers and recruiters immensely by testing for sales prospecting ability, objection handling ability, sales closing ability, personality, psychology and more — a total of up to 50+ sub competencies, traits and advanced selling techniques critical to sales success.

They can be used as pre employment sales tests to test Business Development professionals at different career levels, e.g., a Sales Person (Salesman or Saleswoman), Sales Manager, Sales Director or VP of Sales & Marketing, or even a Sales Engineer.

The JOY Sales Tests ™ may also be used to identify and quantify Sales Training needs to help you bridge certain sales training gaps or correct certain sales skills deficiencies in your current sales team. Thus, you may also use The JOY Tests ™ of Total Sales Ability ™ to test your current salespeople for promotion, retention or sales training purposes.

Furthermore, you may use The JOY Tests ™ of Total Sales Ability ™ from Dan Joy, Inc., to test your Distributor’s Salespeople, Dealers, Agents, Franchisees, and salespeople at your regional offices or franchise locations.

The 10 major areas of ability tested by the potent JOY Sales Tests ™ are:

1. Sales Prospecting (Leads Generation) Ability.

2. Appointment Setting, Cold Calling, Rapport and Presentation Ability.

3. Objection Handling and Negotiating Ability.

4. Sales CLOSING Ability and Asking for Payment/Deposit.

5. Cementing the Sale (Re-assuring the Client), and Ability to Get Referrals.

6. Computer / Internet / Email / CRM and Sales Tools Ability.

7. Miscellaneous Crucial Sales & Marketing Abilities
(Various Secondary Factors — Personality, Psychology, Skills, Aptitude, Ethics, etc.)

8. Sales Team Recruitment Ability.

9. Sales Team Management / Leadership / Motivation Ability.

10. Advertising, Marketing and Public Relations Ability.

So, how can employers tell which job applicants can sell? They can start with 10 FREE Sales Assessment Test units (Screening Tests) by following the link in the “About the Author” box below or by visiting the website of Dan Joy Inc. directly through any major search engine.

Develop Hotel Management Strategy Map To Visualize Goals

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What is a strategy map? Is it just a nice presentation demonstrating company goals? Well, some top managers and business owners think so. In fact, this is not true as an effective strategy map shows both goals and ways to achieve these goals. Besides, some strategy maps are very difficult to understand since they contain complex terms and formulas from strategic management theory. An effective strategy map must be easy to understand even for a person without even elementary knowledge of strategic planning. Such a person should see goals and how these goals will be reached. All the rest is unnecessary. An effective strategy map and shows cause and effect ties between goals and measures. For example, if a strategy map contains just one goal of making much money and no ways to implement it this will be a useless document. At the same time, if such a strategy map demonstrates how this goal will be implemented and what needs to be done in several stages, this strategy map can be considered effective. In
this article well talk about hotel management strategy maps.

First and foremost a hotel should develop comprehensive and realistic strategy. It means that strategic goals have to be ambitious and achievable at the same time. On top of that, making a lot of money can be hardly called a strategic goal. A strategy is about future vision, and hotel industry is not an exception here. Thus, a good example of strategic goal would be gaining particular percentage of market share, improve and loyalty of existing customers and attraction of new ones, improving hotel business image and recognition throughout the world and of course increasing profits. Of an effective hotel management strategy map will show what needs to be done to achieve these goals. Balanced Scorecard is perhaps the best tool to design strategy maps that demonstrate cause and effect ties.

All financial goals can be implemented if some improvements are performed in other spheres. As known, Balanced Scorecard consists of four categories which are interrelated: financial, customer, internal business processes, learning and growth. A hotel strategy map will show cause and effect ties between all categories and key performance indicators that each category contains. For instance, in order to increase revenue (financial), it is necessary to attract new customers (customer) which is possible on lee through introduction of new services and improvement of internal procedures (internal business processes) while this is only achievable through improvement of personnel professional level (learning and growth). This simple example demonstrates cause and effect ties between Balanced Scorecard categories and key performance indicators. For example such key performance indicator as customer loyalty directly affects revenue growth since loyal and satisfied customers are more likely to stay and the same ho
tel again. Thus, the hotel strategy works in the long term which contributes to competitive advantage in the market. It needs saying that Balanced Scorecard will perfectly work and the hotel will improve its performance only if improvements in the four categories are achieved. This means that the hotel should be ready for changes.

Brazil Online Advertising Industry Outlook To 2016-forthcoming Sports Events Thrusting The Industry

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The latest trends such as the implementation of the fiber broadband connectivity, 4G implementation in the host cities of the FIFA world cup 2014 have resulted in an increase in the online advertising expenditure in Brazil.
The online advertising industry is valued at USD ~ billion in 2011. The online advertising industry has grown at a CAGR of ~% for the years 2006-2011. The access of the internet has increased through various sources such as the smart phones, tablets, laptops and the notebooks. The online E-commerce was valued at USD ~ billion in 2011. The mobile penetration in Brazil is 116 mobiles per 100 people. This has increased the advertising expenditure through mobiles. The internet penetration was ~% in the year 2011. The internet penetration is estimated to be ~% in 2016 as a result of the government initiatives to implement broadband connectivity in the semi-urban and rural areas.
The average time spent online by an internet user was ~ hours in the year 2011. The time spent online has increased at a CAGR of ~% for the years 2006-2011. The increase in the time spent online can be attributed to the content consumption of the internet users in Brazil. The social networking sites and content based sites such as UOL, Facebook were the leading advertisement publishers in the year 2011.
Online advertisers have advertised on the internet according to the online behavior of the internet audience. The social networking site Facebook was the leader in publishing the display advertisements. Content based sites such as the Globo.com and UOL were the second and the third largest websites respectively in publishing the display advertisements. Facebook was the market leader with a market share of ~%, followed by globo.com with ~% and UOL with ~% share of the display advertisements.
The leading advertisers in display were the online retailers. Drafiti.com was the market leader with a share of ~% with ~ billion display impressions in March 2012 followed by Netshoes.com.br, Microsoft Corporation and Google.
Online video advertisements were extensively used by the automobile industry, tourism industry and the real estate agencies in Brazil. Search advertisements had witnessed an increase in the market share over the other segments of online advertisements. The market share of the search advertisements has increased from ~% in 2006 to ~% in 2011. The online search advertisements increased over the years as a result of the increase in the wireless devices in the country.
Online ad spending is expected to rise because of the 2013 Confederations Cup, the 2014 FIFA World Cup and the 2016 Rio Olympics- all of these events will be hosted by Brazil. The online advertising will have a major role in the revenue generation for sports brands, promotional activities, tourism industry and e-commerce in the coming years. Macro-economic factors such as the taxation systems in Brazil, online content regulations and the increase in the urban population in Brazil have been extensively in the report.
The report extensively covers the impact of the upcoming sporting events in Brazil such as the Confederations Cup, the FIFA football world cup and the Rio Olympics in the coming years.
Key highlights of the report
The segment wise online advertising expenditure break-up.
The revenue models and value chain in the online advertising industry of Brazil.
The impact of 4G and LTE networks in the country.
The impact of the mobile subscribers, E-commerce on the online advertising.
Leading online advertisers and advertisement publishers market share in Brazil.
The increase in the internet users in the country

For more information on the industry research report please refer to the below mentioned link:
http://www.ammindpower.com/report.php?A=309&T=D&S=105

Construction Takeoffs From Pdf Drawings

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Todays construction estimator does the majority of their estimates by measuring directly from PDF drawings. Blueprint measuring used to be primarily from paper plans and was measured typically by hand or by using a GTCO digitizer. When plans switched to a digital or PDF format, companys like Tally Systems, Inc. transitioned to PDF plan takeoff using the mouse on the estimators computer. Construction estimating software comes in a shapes and sizes but the simplicity seems to be the growing trend in the construction software industry. Dominated by Microsoft Excel, products like QuickMeasure OnScreen help construction estimators measure directly from PDF plans and eliminate the need to print PDF blueprints to paper. The advantage of doing takeoffs from PDF plans with software like QuickMeasure OnScreen is the ability to zoom in on the drawing to see small detail and improve the accuracy of the measurement. With the majority of construction estimators relying on Excel as the primary piece of software to build estimating templates, a program that feeds takeoffs into an estimators existing spreadsheet has become key.

With the emergence of online plan rooms and emergence of general contractors who distribute their plan by linking subcontractors to plans stored on their servers, the ability to download and begin measuring from a PDF image instantly becomes more important. Since the estimator no longer is working from paper blueprints, the ability of software to calibrate using a known dimension from the PDF drawing is crucial to generating an accurate takeoff. Companies like Tally Systems have integrated high accuracy takeoffs with simplicity to give the estimator full PDF plan takeoff capabilities while working within Excel the estimator has designed in-house rather than purchase a construction estimating software package that was designed the way someone else estimates.

The other advantage of using PDF plans for blueprint takeoff is that it eliminates the expense of printing plans to paper. This saves not only on wasting paper but the wasted time of driving all over town picking up blueprints. The ability to measure on the screen of the computer is really an exciting technology and will be the standard for construction blueprint takeoff for some time. Those who think that paper blueprints will make a comeback are hoping for something that will not happen. PDF blueprints and other digital plan formats will continue to dominate and those who dont migrate to digital plan takeoff software like QuickMeasure OnScreen will find themselves wasting time and money doing takeoffs manually.

Where is construction estimating and blueprint takeoff going from here? BIM takeoff is on the horizon where the architect will design a building that contains a list of the material quantities but until that technology becomes more commonplace, PDF plan takeoff software will be a staple for every estimator.

Critical Call Center Metrics And What They Say About Your Business

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Information technology can be a powerful tool or a great burden on a company, and call center reporting applications are no exception. Reporting is important but it’s also vital to track the right information. The most important call center metrics for your company may differ from those at another organization, but here are three metrics that are essential for nearly any telephone customer service operation.

First Call Resolution

A study by the Service Quality Measurement (SQM) Group found of all call center metrics, one of the strongest correlations with customer service comes from First Call Resolution (FCR). For example their study showed only 3% of customers who have their complaints resolved on the first call ended up defecting to a competitor, compared to 38% of customers who required two or more calls for resolution. Increasing FCR means lower call volume and lower operating costs. It also means higher employee satisfaction because a customer who is forced to call back is more likely to be hostile.

Low FCR can be an indicator of problems in the customer service system. Agents may not be sufficiently trained, may not have enough authority to resolve simple problems, or there may be software problems that prevent changes from correctly propagating through the system.

Forecasting Accuracy

Ideally call centers are staffed exactly to the number of calls received, but in reality this is difficult to achieve. Call volume fluctuates over the course of the day, week, month and year. When the center is understaffed, agents are stressed by the heavy workload and customers are frustrated by the long hold times. When overstaffed, the company is wasting money on agents who have little to do.

Examining past call center metrics allows managers to see how call traffic changes and staff accordingly. While they may never know why traffic always peaks the Thursday morning after a full moon, at least they can have enough agents on the phones to handle the calls.

Response Time

The longer someone is on hold, the less satisfaction the customer feels. Long hold times make customers feel they aren’t important and give them plenty of time to think about switching to a competitor. Slow response times are also bad for your agents, since they are more likely to get customers who are angry over the long wait. When call center metrics show high response time, either the center is understaffed, agents are not handling customers efficiently, or both.

Customer Satisfaction

We said we’d show you three important call center metrics but there is one more that is the most important of all. Just because the above numbers are good doesn’t mean your company is doing the job right. Maybe response time is down because agents are abandoning calls before resolving the problem. Maybe FCR is down because customers are taking their business elsewhere rather than calling back a second time. Never get so focused on the numbers you forget the real goal of customer service is customer service.