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Communication has always been an important part of business world and with the advancements in technology; business communication has become simple, flexible and productive. It has achieved an altogether new dimension by being scalable to fit specific necessities that help your business grow. Due to Cloud Telephony businesses now-a-days work under fast pace where it deliver good quality services over the phone to your customers, that results in enhancing the reputation of your brand. This technology works for you instantly and delivers the very best levels of service to your customers. Which is why, there’s huge developments happening in business communication management tools that perfectly fit the ever changing needs of a business.

Cloud Telephony has taken an impressive stand in Internet Technologies, thats why businesses are now adapting cloud resources to reduce costs by keeping your cost structure manageable, increase collaboration and enhance customer service levels. With the emergence of cloud technologies and high-tech telecommunication systems, businesses can easilystreamline their phone system management to reach out its customers.

Cloud Telephony services help you in n delivering speed, flexibility and scalability to a business communications and stores a huge amount of data in a single unified database from where it can be accessed as and when required, allowing you to never miss any important lead. This helps businesses in keeping a track of their important data which might not be required at the time but can be required for a long run.

Cloud Telephony services has gained rapid popularity in different industries all over the world as it helps in keeping the track of all business communication activities generated in an organization every day. Cloud infrastructure is powerful, flexible and expandable so that it can be adjusted in any industry, thus helping businesses lower their costs of business calls.

As todays business market is getting competitive, this will help you maintain your reputation by allowing you to establish reliable communication networks across long distances. Cloud telephony is an excellent investment option for your business as it saves a lot of time and money.
LeadNXT, one of the leading service providers of Cloud Telephony India offers reliable, secure, and the efficient way to do business effectively. They offer a broad range of Cloud Telephony Services, that includes Virtual Number Service, Toll Free Number Service, Missed Call Number Service, Click To Call Service, Fax To Email Service, SMS/Email Campaign Service, all these surely ensures reliable and satisfactory experience. Help you achieve you business target and increase the sales leads, efficiently and effectively.

Live one day at a time emphasizing ethics rather than rules.”
Wayne Dwyer

Whatever Happened to Business Ethics?

Ethics: The discipline dealing with what is good and bad and with moral duty and obligation; a set of moral principles; a theory or system of moral values; the principles of conduct governing an individual or a group; a guiding philosophy; a consciousness of moral importance.

Corruption: Impairment of integrity, virtue, or moral principle; depravity, decay, decomposition; inducement to wrong by improper or unlawful means (as bribery); a departure from the original or from what is pure or correct.

Whatever Happened to Business Ethics?

After the Enron and WorldCom incidents, there seemed to be some progress in the business culture toward operating with some type of ethical guidelines but, after recent experiences, I wonder if we have made any progress.

What I find disturbing is that many individuals and organizations think it is completely okay to be unethical, if it gets them what they want. Even though I am a huge supporter of free markets and capitalism, there can be a dark side if the operation is void of ethics.

I agree with info-commercial guru Kevin Trudeau that the mandate of all publicly traded companies is to make money for the shareholders — end of story. The result is a conspiracy theorist’s dream come true where, at all costs, a profit must be made. Ethics are not part of the picture.

Here are examples that most of us have heard.

-HMOs withholding acceptance because their numbers are off this quarter
-Insurance companies intent on delaying or refusing payment so executives can get performance bonuses
-Information about the harmful effects of drugs withheld from the authorities
-Misleading advertising to induce sales
-Protection of reputations with cover-ups
-Used car dealers turning back the odometer
-Building contractors taking deposits and not completing their work

And on it goes!

What is most disconcerting is the group of individuals who actually don’t see anything wrong with that type of conduct. In fact, in some university ethics classes, students did not see anything wrong with lying to get what they wanted.

But the point here is that it is not okay to compromise your ethics to get ahead.

Here’s a quote that outlines my general sentiments.

“The truth is that good ethics sometimes is good business, but sometimes it’s not. It depends on one’s goals and how one defines good business. Sometimes, good ethics can end in bankruptcy. Of course, so can bad ethics.

A fairer statement is that good ethics can be a very powerful business asset and that good things tend to happen to companies and individuals that consistently do the right thing and bad things tend to happen to those that even occasionally do the wrong thing.

But the crucial point is that the moral obligation to live according to ethical principles is not dependent on whether it’s advantageous. People of character do the right thing in the pursuit of virtue, not self-interest.”
Michael Josephson
Author and Business Professor

So the question is:

Are you a person or business of character that is committed to doing the right thing?

I recall, from my automotive-consulting days, that a sales manager asked the sales rep to lie about previous history and damage to a used car they were selling. The sales rep did it to keep his job but he had sold his soul.

The reality is there are no excuses for unethical conduct.

Thankfully now some individuals are being held accountable for their actions. In addition, individuals who did not take part in the unethical conduct but had knowledge of such events or actions are also being held accountable for their sin of omission.

You are not immune from prosecution if you have knowledge of unethical conduct.

I agree with Michael Josephson. In the long term, ethical conduct is a very powerful and positive asset to you and your organization.

I know that most of us at some time or another have either pushed the ethical limits or at least thought about it.

The key is: Don’t cross the line.

Be courageous and do the right thing.

Lives have been destroyed because of unethical and corrupt conduct. It is time we all took a stand.

Yes, each of us can make a difference and reap rewards from our good conduct.

Not that long ago, I was asked to be part of a mastermind group. Two of our primary objectives were:
-to set a good example; and
-to expect ethical conduct in the personal and professional development industry.

That’s an example of how we can each do our part to make a difference.

Lawmakers now understand there has been little consequence or accountability for unethical behavior in business but recent jail terms for guilty executives provide new hope.

I have found that individuals who are clear and strong in their identity, values, purpose, and passion are far less likely to succumb to the peer pressure of unethical or corrupt conduct.

Social responsibilities lay in business framework
Most people think of business simply as a way to generate money. While this may be a primary motivating factor for some, it also carries many underlain responsibilities. Business owners become part of the infrastructure of the community. They supply a service or product which fills a need of the community.

The common bond linking community and business lies in each others realization of shared assumptions. Business realizes they fill a need, desire or fixation of the community and the community realizes who their contributor is. While community can survive without business, business on the other hand cannot exist without community. No community is self sufficient and no business is customer free.

Business must develop social programs and policies that can be seen as responsive to social expectations, but not necessarily limited to socially demand. A firm having social awareness is in tune to its customers requirements as well as its viewpoint.

There are three main driving forces between business and society:

1. The idealistic outlook: primarily relates to principles and social responsibility,
2. the institutional outlook: Its expression of social responsiveness
3. the organizational orientation: primarily relates to policies and management of social issues.

There are four Basic Models of Business Relationships
1. Humanitarian – adhere to principles of compassion and reinvesting into the community
2. Ethical – adhere to principles of honesty and decency
3. Legal – adhere to all laws and regulations
4. Economic adhere to making a profit.

While a certain responsibility lies in being a good corporate partner and citizen, the most fundamental business responsibility is that of economics. The primary reason for being in business is to make a profit. Business exist for generating revenue for the business and in so doing, provides revenue for its employees. All other business responsibilities are based or established upon economic assumptions which is the responsibility of the people in charge. Without this statement the prognosis of future success becomes nothing more that arguable considerations.

While plotting a course of action, businesses are expected to operate within the framework of societal law, thus carrying the burden of legal responsibility. Likewise, legal responsibility is restricted to the letter of the law, while the spirit of law is
reserved for ethical reasoning.

Next, businesses are expected to have an ethical responsibility which is defined as any and all activities or practices which are either expected or prohibited by society members even though they are not written into law. Ethical classifications are further separated from legal activities by use of negative definition: ethical responsibility relates to those social expectations and norms not yet codified into law. In the same line, philanthropic responsibility designates those areas of voluntary social involvement not specifically
prohibited or demanded of companies because of their economic, legal, and ethical responsibilities.

Business also carry as a philanthropic obligation to contribute to its community. This responsibility is discretionary in nature and seen as an investment in future growth. Even though this is not a requirement it is a necessary and sufficient obligation that socially expects from responsible businesses.

Theoretical Assumptions

If the economic role of the business is reduced to the narrow emphasis of profit it then could become blinded to making of contributed economics. This posturing leaves out the need for community relations.

There is another scenario to consider which is in contrast to the ordinary view, the so-called separation thesis. This is when businesses focus either on profits or social
concerns but not on both. This rises a question of debate that businesses can not only be profitable and ethical, but they should fulfill these obligations simultaneously. Can a business be profitable and disconnected from community? In todays world, franchising brings business into a community while being completely detached from community needs.

The clear-cut separation of business from community raises the problem of coexisting within a harmonious environment. Even though a business may appear to be separated the burden of responsibilities still apply. The business provides a tax revenue as well as product, service and employment. There are interwoven responsibilities which represent the stimulus for economic considerations.

The social pressures imposed on todays business are decreasing in importance, whereas economic and legal responsibilities are a requirement and ethical practices are vaguely expected, charitable contributions although desired, are completely voluntary.

A good business citizen, while striving to fulfill all its responsibilities, will actually apply
the necessary priorities to secure its status in the community.

Businesses have a responsibility that goes well beyond the demands of law and common morality. They set as examples of good moral judgment and community responsibility.

Happy Trails

If you think about light customization of your user interface, prior to considering SDK programming we recommend you to review User defined fields and tables with your consultant. We would like to show you where they are and give you some modification case studies. We will base our publication on current version 8.81. However similar functionality is available in earlier versions, such as 2007A and B and 2005A/B. Lets begin with extending existing master records:

1.Business Partners table extension with user defined fields. Both Customers and Vendors are united in the same table. Lets now assume that you would like to add several persons with specific commission description and percentage each, where you need no more than three sales representative. Add nine fields to the Business Partner, each three per commission (Salesperson ID, Commission description and Percentage). How do I get there? Tools -> Customization Tools -> User Defined Fields Management, here expand Master Data, then Business Partner, highlight Business Partner and click on Add button on the right bottom corner of the window. Now, how do I do calculate commission without programming it in SDK? Good question. Consider Crystal Report, which looks at paid invoices and business partner custom commission fields

2.New User Defined Table monthly service unit cost. Lets now imagine that you are reseller of something like advertising time and your franchisor is varying your cost every month. Instead of updating the cost in all your Inventory Items, you would like to have one central table, where the cost is specified for each month, and probably in relation to the country or region, if you are participating in international business. If your business is relatively simple in the form of Sales Order and Invoice creation, you may decide zero cost for your service items and do one General Ledger monthly cost transaction to keep your Balance Sheet, P&L accurate. User Defined Cost table is accessible through normal user interface

3.Animating User Defined field or tables via SDK programming. If you feel that customization and reporting options described above are not doing the job, the next step would be to register User Defined Object or appeal to SDK programming. Object will be described in separate publication. Software Development Kit coding should be done through certified SB1 reseller, who carries certified programmers in staff

4.Some notes about version 8.8 and 8.81. First of all there are no more of such things as A and B versions. This means that your corporate ERP SAP Business One could be installed on the same Windows 2008 and SQL 2008 Server with companies for all the countries, where you have facilities (assuming that SAP B1 is localized for these countries). Previously there were two flavors A and B (like 2007A and 2007B, where USA and Canadian versions were available in A and Brazilian or Chinese in B, and you had to have two server installs). Second, we would like to mention such cool feature as Purchase Quotation and Purchasing Quotation Generation Wizard (in Corporate ERP terminology it is also referred as Requisition Management)

5.Business One as an option for your international subsidiary, where in USA or Canada you are deploying Microsoft Dynamics (GP, AX, SL, NAV). We did it for several of the well-known multinational corporations. There are several methods. One of them is to export SAP BO GL Trial Balance into Excel worksheet and use it in your FRx or Microsoft Management Reporter consolidated P&L or BS (this should be setup in Reporting Tree). The second method is GL transaction level consolidation. Here you have SB1 as your overseas accounting application and in US you have the shadow company with exactly the same GL accounts. You export SBO GL transactions every night or weekly and import them into Dynamics via Integration Manager or eConnect programmed custom integration. Similar options exist for Axapta, Navision, Solomon, as well as for non Microsoft Corporate ERP platforms, such as Oracle eBusiness Suite/Financials

6.Crossing the borders in Easter Europe and South America. This Corporate ERP application is localized for Russian Federation, where it is facing strong competition with such locally developed package as 1S Bukhgalteria (1S Accounting in English translation). In Brazil this small business MRP and ERP package has very good reputation and it is often implemented for larger organizations. It naturally competes with local accounting application Microsiga

7.Please call us 1-866-304-3265, 1-269-605-4904. We have local presence in Chicagoland, Southern California, South West Michigan, Houston and Dallas areas of Texas. We serve customers USA, Canada, Mexico nationwide and internationally via web sessions and phone conferences (Skype is welcomed). Our consultants speak English, Spanish, Portuguese, Russian, Chinese

There are different ways in which you can try to look for the business opportunity. If you have the knowledge of some trade or business, then the same can be used to set up a new business or to take up a business that is being sold or even take up the franchise business opportunities. There are different mediums in which you can look to know the existing opportunities.

Some of the main ways in which this can be done are:
1. Government departments: Normally, the offices of the government which handle the company affairs or the industry affairs know about the ailing units and whether the same are being put up for sale or not. The public communication of the department could be the authoritative source of such information. The government normally informs about these through the newspapers.
2. The print media: This is the most common method used by the people to spot the business opportunity. The newspapers are the most important media. You can check for the classifieds sections of the daily newspapers to know the same. Magazines are not likely to carry these types of opportunities.
3. The electronic media: People generally do not make use of the TV and the radio for advertising business for sale. Therefore, it is not very much advisable to waste your time on this medium. However, internet is one medium which can be used quite fruitfully in this regard.

You can check for the different types of the opportunities in the internet directories dedicated for this purpose. The online classifieds feature these as per different categories of the business and also as per the different regions of the world.
While searching through the online medium for these business opportunities, it is very important to be clear about the exact products or the services business which you can manage. At the same time, it is also important to define the scope of your search. If you are looking for a business for sale, then you might be more interested in the local business opportunities rather than international ones. So is the case with the franchise business as well.

This is possible when you are very well aware of your strengths and weaknesses and your resources. A truthful assessment of these opportunities shall be done before deciding on any one of these. There could be many decision criteria. Some people might prefer those businesses which give a high rate of return in the present times. Some others might prefer going for that business opportunity which holds tremendous promise for the future but may not look very appealing for now. So, a very keen and deep insight is required to find the opportunity for the future.

With a franchise business, you can leverage the brand value of the existing business and get customers in no time. If you are confident of your ability to turn the tides then you can even take up a business for sale provided it fits into your business strategy and can be made profitable.