The Truth About Automotive Repair Shops

Lets face it entrepreneurs only start a business for one reason to make money. Why would someone go through all the expense, risk, and pain of starting a company if there wasnt hope of significant reward? Im not saying that everyone is money hungry or greedy, but I am saying that a business is there to make money.

An automotive service shop is a business. In order to keep running, they need to make money. Most shops employ a salesman, also known as a service writer whose primary duties include writing up customers, communicating between the customer and the mechanic, some even inspect vehicles with the technicians, and most importantly, selling service to ensure company profitability. Like any good salesman should, they will befriend you and recommend services to “help” you out.

Heres what most people dont know about service advisors they are paid in commissions. Like any other salesman, the more they sell, the more they get paid. Thankfully there are a lot of good people out there who truly want to do you right and keep your business. However, for every honest automotive service representative thats out there today, there are 9 more that only care for their paycheck.

The U.S. Economy has seen better days. Unfortunately, as money becomes scarce, more people will result to any means in order to make a buck. Look at the rise in scams taking place today. A prime example is the lottery scams where you receive an e-mail or telephone call saying you have received a large sum of money, but you must send money first to receive your fake “winnings”. Or the latest “loan scam” where a company says they can loan you around $5,000 with bad or no credit, but you must pay the first few payments up front.

The BBB (Better Business Bureau) was developed to protect consumers from businesses that have repeatedly done customers wrong. Also, some states such as California took it a step further and developed the BAR (Bureau of Automotive Repair), to protect consumers from shady shops. Unfortunately, these services usually only catch the worst of the worst, and a lot of shops still get away with bad business.

So what can you do to protect yourself? Find a shop you are familiar with or that has a good rapport with their customers. Even though it can be time consuming, shop around for pricing to keep them honest. Research and come up with a service plan that suites your needs. Lastly, always get a second or even third party opinions, even when it comes to that mechanic you have known for years. Or if you would prefer a professional to protect you when it comes to maintaining and repairing your vehicle, seek out a company like Auto Service Security. Spending a little extra time, may save you a lot of money and hassle.

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Automotive Dealer Management Systems, Are You Using Your Tools Correctly

The potential of many of the UKs dealerships will never be realised unless they start to use the tools they are provided with in the correct way. There is also a good argument that some dealerships are working so hard to achieve their potential that their old antiquated DMS cannot provide the tools needed. Many dealerships need to change their DMS solution because of this. However some view change as troublesome and worrying. There is a simple question that needs to be levelled is your dealership achieving what it should if the answer to this is no then a review of your DMS is essential.

I am often asked about what changes are needed to dealerships to gain that competitive edge? The simple reply to that is you know your dealership, staff and customers better than I. What I can say is that without dedicated, trained and motivated staff even the best DMS in the world will fail. People and process are the most important things in any dealership. Lets be clear about this, DMS is just a device used to achieve set down objectives. It helps if your DMS contains all the tools necessary.

Many in the industry now see that tools such as Showroom systems, Customer relationship management (CRM), analytical reporting, Internet marketing and time management systems are essential. These all should be available integrated into the DMS. There are many of these products available as stand-alone but few integrate, this means yet more work for the user duplicating information.

Choosing a DMS that suits your business is a bit like choosing a business partner, it needs very careful thought and consideration. The following were listed in the last issue as relevant questions to ask and are still essential today.

How will it give us a return on investment and over what time?
Where will it cut costs/enhance efficiency?
Is it designed to grow with our business?
Is it capable of operating multi-company, multi site, multi-franchise?
Will it communicate efficiently with customers on the web, in the call centre and on the dealership floor?
How good is the CRM part of the system?
How easy will it be for staff to adapt to the system? What training is required?
From talking to other users of the system, how good is the suppliers customer support?

Once you have chosen and implemented the DMS that’s where it begins. So many dealers forget that constant training and reviews of process need to be addressed. It is recognised that the average dealer should book at least two days training a year. A decent DMS provider should always be prepared to share their experiences on good working practices. I also think that as business partners the dealer and the DMS provider should document process controls. Simple but effective training training training.

I’d echo other industry observer’s recent comments about the current obsession with running a hosted DMS solution. It’s imperative for a DMS to have access to web services providing third party data delivery, and indeed using the internet as a transport mechanism for multi-site connectivity is a cost effective solution. However, running a DMS over the web where the server is in a datacentre all too often ends in tears. The UK communications infrastructure is not mature enough to reliably run a remote web server based application as intensive as a DMS with adequate performance. How many problems do you have with slow Internet connections? We offer the service, but we don’t actively promote it. Keep your DMS server within your business.

Most dealers owe it to their potential to review the DMS market. I believe that Gemini Systems Dealer Management Systems should be one of the systems reviewed.

Automotive Industry- Hot Jobs For The Future!

If you are fascinated by cars then you should definitely check out jobs for future in the automobile industry. Today the employment rate is reaching all time highs, and at the same time security for jobs has become a priority for many people. The Automotive service industry has lots of opportunities for those who are interested in hands-on service-oriented career.

Jobs within the automotive industry are extremely different. It all depends on which section would you like to enter that defines the kind of jobs to choose for. To be clearer, there are two major sectors that divide the automotive industry. One is those who work in the manufacture, development and sales of new car, and the other one is those involved in the after sales garage industries.

Both can be fruitful areas to enter, especially the second one as there are majority of people who lack the real mechanical knowledge so your skill with the engine is often needed by many.

Automotive mechanic jobs within the car manufacturing industry have a wide scope and are not necessarily defined by the engineering qualifications. However, right training is essential and beneficial for those who have completed a technical degree. It is because the automotive industry is increasingly becoming technological and sophisticated, so proper training is considered important.

The automotive industry offers jobs that appeal to wide range of interests and options for development exist in abundance for those with the right training. Jobs in the automotive industry range from mechanics job to automotive service manager jobs. There are also opportunities for the individuals to specialize in any specific area such as engine repair, dent repair, detailing or customer service. The list does not end here.

One of the promising areas of specialization in the automotive industry is in diesel engine repair and service. According to the reports of The Department of Labor, the diesel engine auto technician jobs are expected to grow by coming 2016. There has been a steady rise in the usage of diesel engine vehicles, as more buses and trucks are utilized to ship goods across the country. And the experts predict that with the rise of diesel engines in trucks and buses and also with the increasing passengers, vehicles will contribute new jobs in the field.

Another area that offers a complete new distinction of impact in moving sales and assists is the big growth of alternative render vehicles. Faced with great pressure to reduce the dependency on gas and reduce emissions, today most automobile producers are on the fast track to offer electric car and hybrids.

Therefore alternative render vehicles open up a whole new area of automotive jobs. For the graduates who have had a proper training in hybrid engine maintenance, electric car can give interesting career opportunities and long-term job security.

Are Designer Clothes Worth The Money

When it comes to buying designer clothes, the price puts many people off. On the surface, this justification for not buying designer labels is reasonable, after all, why buy a pair of 180 jeans, when you can buy a pair for 18. The real question of course, is what is the difference between designer and non-designer clothing? Are brand names really worth the money for which they sell? Are they manufactured to a higher standard, do they look better than non-brand clothes, what is the reason they are so popular. Do people simply wear designer clothes because they have pretentious personalities, or are there actually valid reasons for doing so?

The answer to the last question is a resounding, unequivocal, yes! There are certainly reasons why designer clothes are better than non-designer clothes, and it has very little to do with showing off. Here we will discuss some of the reasons why designer clothing is well worth the money, and some of the many benefits you can expect from wearing such affectations.

Firstly, style the greatest fashion stylists in the world create designer clothing; they have invaluable expertise in the field of fashion and have an artistic flare that very few people can ever hope to have. Each item has been painstakingly designed by people who are very much in the know when it comes to fashion as such, there are no other styles that quite match up to the standard by way of design. In addition, designer clothing is rarely mass-produced; items are quite rare, making them unique and when it comes to fashion, wearing clothes that are individual, means you will never be out of fashion.

Next, quality when designer make their clothes, they ensure that they use the highest quality materials that they can. Clothes made from good quality materials are generally more opulent and stylish, simply because they are comfortable and generally look better hence the premium on the materials. Designer clothing is also subject to high levels of quality control, they are tested for durability as well as fit and style, because of this, and they last longer and stay in shape better after washing and drying.

Subsequently, confidence when wearing designer clothes, they usually fit better and look more stylish than non-designer clothing. Clothes have the capacity to make people feel confident, when you feel that you look great, you hold yourself taller, walk with self-assurance, and generally feel fantastic. Moreover, when people wear great clothes, they come across as stylish and sophisticated, other people flock around in the hope that some of these qualities rub-off on them too.

Therefore, designer clothes are worth the money. Not only do they reach the heady heights of fashion greatness, they can last a lifetime, imbue the wearer with an air of confidence, and best of all, leave you feeling fantastic.