Automotive Shop Management Software – For Auto Shops High Productivity

Automotive shop management software is a tool created to practically automate most administrative tasks in the automotive repair workshop.

It helps you to quicken the business workflow so that you can be able to attend to more customers without spending more time and yet make more money.

Workshop activities and management have moved up to the point of using advanced technology whereby, work can be done much more easily and faster.

Traditionally, workshop management activities involve much paper work, record keeping, filing of documents of customers and parts information, but today things have changed, all of these activities can be computerized.

Your shop administrative work can indeed be monotonous and boring, but with effective automotive shop management software, they become easy and quite interesting.

Successful car repair shops that have used this automotive shop management software have improved in the following areas.

1. Tracking work in progress: They can easily and quickly track to the last detail the status of a job they are working on, and know whether they can meet up with the completion date and time.

2. Profitability: They can make a quick check at a glance through this software and know whether they are making profits or not, all the necessary information on this will be displayed by a designated color after the software have compared all the necessary parameters for profitability.

3. Scheduling of Appointments: They make all appointments with customers so easily, and even well ahead of time, as the software can display all the necessary information pertaining to each customer to show when their appointment is due and what nature of jobs they want done.

4. Auto parts sales: With the customers details collected at the first time, they can easily know by the histories of their appointments which parts and accessories they need, and with no new input of full details of customers, and no unnecessary waiting, they can sell the parts over the counter.

5. Car Parts and Accessories Management and Control: They are able to have full control over parts movement, inventory management, price matrix, which not only save a lot of wasted time, but also minimize unnecessary loses.

6. Marketing Control: They use the it to do necessary follow up on customers so that they will have value for the products they bought and services rendered to them, and also, they will find it difficult not to come back when the need arise.

With the information provided, they can send reminders on next scheduled appointments or even thank you cards.

Automotive shop management software will practically run all your workshop management activities underground, coordinating them into a simple one continuous successful process which will make your customers to be happy with you always.

Accident Automotive Insurance Coverage

Looking for automotive insurance? Do you need some basic insurance info? In the US there is a minimum amount of insurance that you need. The minimum requirement is not always adequate. Did you know about insurance riders? These riders give you additional protection. Read this article rider information.

Automotive insurance is necessary whether you have a motorcycle or car. Not only is it a requirement in all States in North America; but it also serves as your financial protection should you get involved in a car accident. You can satisfy this requirement with affordable car insurance.

In most States in North America, the law requires a minimum amount of insurance coverage. This coverage includes Bodily Injury liability, Property Damage Liability, Medical Payments, Uninsured and Underinsured Motorist coverage, and physical damage.

The Bodily injury liability provides coverage for physical injury arising from the accident. Those who have been hurt in the accident, including your passenger, the other cars driver and passenger, can be covered.

The property damage liability shoulders the expenses needed for property damages to third parties such as the car you had collision with, a shop and more. The medical payments are also a basic automotive insurance. The coverage includes medical expenses for the policy owner and his passengers. Some times medical is not covered in a policy, so you have to ask for a rider for this coverage.

The uninsured and underinsured motorist coverage gives you protection in case the other driver does not have car insurance or if his insurance policy is not enough to cover the expenses.

The physical damage covers the expenses for the damages done to your car. If it is collision, it pays for the expenses in repairing your damaged car from collision. If it is comprehensive, it covers damages, even the non-collision types, such as a car damaged in the storm, or your windshield breaks.

There are some instances when the basic automotive insurance is not enough to cover expenses. For drivers, sometimes, it pays a lot to be prepared for the worst. For automotive insurance, taking into consideration certain policy riders will help you save money on your car insurance policy.

Policy riders are additional benefit and serve as supplementary coverage. They may also be seen as a way to make adjustment in your automobile insurance by replacing coverage.

There are tow types of car insurance policy riders. These are the specific riders and the gap coverage riders. Belonging to specific riders are Towing/Repair riders and Rental Reimbursement riders. Umbrella and Custom riders are categorized as gap coverage.

The Towing/Repair rider allows you to make your insurance company pay for the expenses in towing your car or doing some repairs on it. There is also the Rental Reimbursement rider, which enables you to rent a car, paid by the insurance, while your car is in the shop.

An Automotive Service Technician Is Part Of One Of Canada

Have you always been fascinated with how a car engine works? Do you enjoy figuring out what”s wrong with your car when it breaks down? Do you like working with your hands? If you answered yes to any of these questions, a career in the transportation industry might be for you. The transportation industry is one of the largest in Canada and service technicians are in demand. The job of a service tech includes: inspecting, maintaining, and repairing automobiles that run on electricity, gasoline, or alternative fuels like ethanol. This professional is also responsible for executing basic care maintenance like tire rotations and oil changes, diagnosing complex problems, and planning and executing vehicle repair.

You can now get your foot in the door of the transportation field with Centennial College”s Automotive Service Technician Co-op, partnered with the Toronto Automobile Dealer”s Association. The training begins with eight months in school, which is an essential component of the apprenticeship. During this time, you will participate in courses that are geared to making you job-ready for the on-the-job aspect of the undertaking. Many of these aren”t your typical lecture courses, as you actually train on automotive assemblies in fully equipped campus automotive labs in the province”s largest transportation training centre, Ashtonbee campus. The vehicles on which you work reflect the products sold by supporting T.A.D.A dealerships. Some of the hands-on courses include: Engine Systems, Drive Train Systems, Suspension/Steering Brakes, Air Conditioning Systems and much more. In addition, you will take courses in general education, English and the automotive trade. These lecture-type courses are meant to prepare you for administrative roles, should you go in that direction. They include: Work Practices, Occupational Health & Safety, College Communications, Organizational Behaviour, Auto body Estimating, Fixed Operations Management and more. The well-rounded training means that upon graduation from Centennial College, you”ll also be eligible to work as a service writer, instructor or professor, automotive company representative, advisor and service manager.
Automotive Training imparted at Centennial, makes students well equipped in the industry.

Once you have successfully completed eight months in school, you move onto the eight month co-op portion of the Automotive Service Technician program. The training takes place in a T.A.D.A dealership, where you apply everything you learned about vehicles to real-life situations. You also gain additional knowledge by working alongside experienced professionals who can share anecdotes and their own experiences with you. These professionals will also guide you in dealing with difficult customers and problem resolution. Many times, students are actually hired by the company at which they do their co-op placement.

To apply for the Automotive Service Technician Co-op Apprenticeship (with T.A.D.A), Centennial College expects you to present at minimum an Ontario Secondary School Diploma (OSSD) or General Educational Development (GED) or equivalent. In addition, a resume and transcript may be required and English proficiency may be considered. You must also attend a program admission session, during which you will fill out a questionnaire. Possession of minimum admission requirements does not guarantee admission to the program.

The Truth About Automotive Repair Shops

Lets face it entrepreneurs only start a business for one reason to make money. Why would someone go through all the expense, risk, and pain of starting a company if there wasnt hope of significant reward? Im not saying that everyone is money hungry or greedy, but I am saying that a business is there to make money.

An automotive service shop is a business. In order to keep running, they need to make money. Most shops employ a salesman, also known as a service writer whose primary duties include writing up customers, communicating between the customer and the mechanic, some even inspect vehicles with the technicians, and most importantly, selling service to ensure company profitability. Like any good salesman should, they will befriend you and recommend services to “help” you out.

Heres what most people dont know about service advisors they are paid in commissions. Like any other salesman, the more they sell, the more they get paid. Thankfully there are a lot of good people out there who truly want to do you right and keep your business. However, for every honest automotive service representative thats out there today, there are 9 more that only care for their paycheck.

The U.S. Economy has seen better days. Unfortunately, as money becomes scarce, more people will result to any means in order to make a buck. Look at the rise in scams taking place today. A prime example is the lottery scams where you receive an e-mail or telephone call saying you have received a large sum of money, but you must send money first to receive your fake “winnings”. Or the latest “loan scam” where a company says they can loan you around $5,000 with bad or no credit, but you must pay the first few payments up front.

The BBB (Better Business Bureau) was developed to protect consumers from businesses that have repeatedly done customers wrong. Also, some states such as California took it a step further and developed the BAR (Bureau of Automotive Repair), to protect consumers from shady shops. Unfortunately, these services usually only catch the worst of the worst, and a lot of shops still get away with bad business.

So what can you do to protect yourself? Find a shop you are familiar with or that has a good rapport with their customers. Even though it can be time consuming, shop around for pricing to keep them honest. Research and come up with a service plan that suites your needs. Lastly, always get a second or even third party opinions, even when it comes to that mechanic you have known for years. Or if you would prefer a professional to protect you when it comes to maintaining and repairing your vehicle, seek out a company like Auto Service Security. Spending a little extra time, may save you a lot of money and hassle.

Automotive Dealer Management Systems, Are You Using Your Tools Correctly

The potential of many of the UKs dealerships will never be realised unless they start to use the tools they are provided with in the correct way. There is also a good argument that some dealerships are working so hard to achieve their potential that their old antiquated DMS cannot provide the tools needed. Many dealerships need to change their DMS solution because of this. However some view change as troublesome and worrying. There is a simple question that needs to be levelled is your dealership achieving what it should if the answer to this is no then a review of your DMS is essential.

I am often asked about what changes are needed to dealerships to gain that competitive edge? The simple reply to that is you know your dealership, staff and customers better than I. What I can say is that without dedicated, trained and motivated staff even the best DMS in the world will fail. People and process are the most important things in any dealership. Lets be clear about this, DMS is just a device used to achieve set down objectives. It helps if your DMS contains all the tools necessary.

Many in the industry now see that tools such as Showroom systems, Customer relationship management (CRM), analytical reporting, Internet marketing and time management systems are essential. These all should be available integrated into the DMS. There are many of these products available as stand-alone but few integrate, this means yet more work for the user duplicating information.

Choosing a DMS that suits your business is a bit like choosing a business partner, it needs very careful thought and consideration. The following were listed in the last issue as relevant questions to ask and are still essential today.

How will it give us a return on investment and over what time?
Where will it cut costs/enhance efficiency?
Is it designed to grow with our business?
Is it capable of operating multi-company, multi site, multi-franchise?
Will it communicate efficiently with customers on the web, in the call centre and on the dealership floor?
How good is the CRM part of the system?
How easy will it be for staff to adapt to the system? What training is required?
From talking to other users of the system, how good is the suppliers customer support?

Once you have chosen and implemented the DMS that’s where it begins. So many dealers forget that constant training and reviews of process need to be addressed. It is recognised that the average dealer should book at least two days training a year. A decent DMS provider should always be prepared to share their experiences on good working practices. I also think that as business partners the dealer and the DMS provider should document process controls. Simple but effective training training training.

I’d echo other industry observer’s recent comments about the current obsession with running a hosted DMS solution. It’s imperative for a DMS to have access to web services providing third party data delivery, and indeed using the internet as a transport mechanism for multi-site connectivity is a cost effective solution. However, running a DMS over the web where the server is in a datacentre all too often ends in tears. The UK communications infrastructure is not mature enough to reliably run a remote web server based application as intensive as a DMS with adequate performance. How many problems do you have with slow Internet connections? We offer the service, but we don’t actively promote it. Keep your DMS server within your business.

Most dealers owe it to their potential to review the DMS market. I believe that Gemini Systems Dealer Management Systems should be one of the systems reviewed.